Well given the complexities of the the Pendiq Insulin Pen I thought I would go to the source and try to talk to the manufacturer.
I sent an email last week, but received no reply.
I called up the main office in Moers, Germany. Introduced myself and asked if I could talk to someone on the design team. The secretary attempted to connect me to the boss. I waited a minute and was then told that they had no interest in talking to me. Both as a consumer of their product, and as someone with an interest in diabetes products in general, I was a bit shocked that no one would talk to me at all.
I explained that it was free publicity for their product, but alas, nothing.
Well I will just continue writing them, and see what happens.